We do not accept packages returned using C.O.D. service. Return shipping charges are non-refundable.
1.Contact with our customer service. Indicate which item(s) you would like to return and the reason for your return. We do not accept returned items that were sent back by you directly without checking with us first.
2.Place the item(s) in the original packing and seal the parcel securely.
3.Drop off your package at the local post office.
4.Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.
If you wish to return the items, please send a message to our service mail first: firstname.lastname@example.org , our customer service will contact with you as soon as possible.
Return address worldwide:
Please ask our customer service for allowance before returning. Any package without notification will be refused.
Recipient: TVTHO FBZ
Address: 437 N Baldwin Park Blvd #AD6216, City of Industry, CA (California)
Zip Code: 91746
We will offer a full refund of items you have returned. However please note that the customer is responsible for return shipping fee.
Refunds are processed within 7 business days upon receipt of the package. The returned parcel remains your responsibility until it arrives to us, therefore, please remember to ask for proof of postage in case it goes missing. Once your return / exchange is processed, you will be emailed with a confirmation.