Your package might be returned for one of the following reasons:

1.The delivery address was incomplete or incorrect.

2.The phone number provided was invalid.

3.Other delivery issues.

If you’re unable to retrieve your package from the shipping company or local post office, please contact our customer service team for assistance.

We offer free shipping on all orders.

Most orders arrive within 5–10 business days from the date they’re placed. During peak periods, delivery may take longer than usual. Please allow additional time to receive your order.

Most customers won’t incur extra fees with standard shipping. However, for express shipping, some packages may be subject to customs duties or tariffs due to stricter inspections.

If you have any questions about customs fees, feel free to contact our customer service team for assistance.

In some cases, a signature may be required upon delivery. If no one is available to sign, you can use your tracking number to contact the shipping company or your local post office and arrange to pick up your package as soon as possible.

First, check with the shipping company or your local post office using your tracking number. Be sure to bring a valid ID when you visit.

If you’re still unable to locate your package, please contact our customer service team right away. We’ll work with you to find the best solution.

At Yvette, we are committed to reducing plastic waste. All products made from recyclable fabrics purchased on our website now come in eco-friendly, recyclable packaging bags. We will continue to improve and expand our sustainability efforts.